FAQs

Mind free rakho! Tension mat lo, Pura paisa wapis aayega. Ab Niche Padho.

• Please confirm if the information you’ve provided is correct i.e. account details, billing address, and password (for Net Banking); and that your internet connection wasn’t disrupted during the process.
• If your account has been debited even after a payment failure, it is normally rolled back to your bank account within 10 business days. For any further clarification, you can email us at support@nikkamiaulaad.com.

Yes, Thoda kharcha bhi nikaalna hai, Only ₹50 for Cash On Delivery (COD) orders.

• Customers can return their order within 15 days after an order has been delivered. We have a reverse pick up facility for most pin codes. For pin codes that are non- serviceable by our courier partners against the reverse pick up policy, you will have to self ship the product(s).
• In the interest of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed or soiled. Defective products need not be sent back to us, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at support@nikkamiaulaad.com and we will get back to you. Once confirmed by the Customer Experience Team the refund will be provided either into your bank account or UPI as per your convenience.

Your exchange product will be shipped from our warehouse after the returned product has been picked from your end. Orders in India, once shipped, are typically delivered in 1-5 business days in metros, and 5-9 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

• You can apply for an exchange for your order within 15 days after an order has been delivered. We have a reverse pick up facility for most pin codes.
• Exchanges can only be done for the same products in a different size. It cannot be exchanged for another design in the same product category or against any other product across our website/app.
• In the interest of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed or soiled. Defective products need not be sent back to us, unless confirmed by the Customer Support Team. If you have received a defective product, send us images

Nahi sir, These are charges applicable each time an order is placed and are non-refundable.

Sorry, that is not possible at the moment as the system would have already passed the mobile number and address to our warehouse to pack and ship your product. That said, we never say never! You can always cancel the order before it has been packed and can place a new order. Don’t worry, there are no cancellation charges.

Orders in India, once shipped, are typically delivered in 1-5 business days in metros, and 5-9 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate a refund money to your bank account or UPI account which will reflect within 24-48 hours of initiation.